Privacy Policy

CommerceWeave ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website, use our platform, or otherwise interact with our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access commerceweave.com and our related services.

Information We Collect

We collect information that you provide directly to us, including when you create an account, request a demo, fill out a contact form, subscribe to our newsletter, or communicate with us. This may include your name, email address, company name, job title, phone number, and any other information you choose to provide.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This information is collected through cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send promotional communications (with your consent where required); respond to your comments, questions, and customer service requests; monitor and analyze trends, usage, and activities; detect, prevent, and address technical issues and fraudulent activity; and comply with legal obligations.

Information Sharing

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations. We may also disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information, including encryption in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information; object to or restrict certain processing activities; withdraw consent at any time where processing is based on consent; request data portability; and lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the information provided below.

Cookies

We use cookies and similar tracking technologies to collect and track information about your browsing activity on our website. Cookies are small data files stored on your device that help us improve your experience and understand how our website is used. For detailed information about the cookies we use, please refer to our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

CommerceWeave, Inc.
Email: privacy@commerceweave.com
Address: 100 Commerce Way, Suite 400, Austin, TX 78701