ERP pricing served directly to your storefront — no sync delays, no drift.
Contract pricing, tier pricing, volume breaks, and customer-specific terms served in real time from your ERP — the single source of truth for every price your customers see.
The Problem This Solves
Before CommerceWeave
ERP pricing and storefront pricing drift apart as batch sync jobs fail silently or run on delays. Customers see incorrect prices, place orders at the wrong rate, and generate customer service calls and manual correction overhead that erodes team capacity and customer trust.
With CommerceWeave
Every price shown in the storefront is resolved directly from ERP pricing authority at the moment the buyer requests it. Contract pricing, volume tiers, and customer-specific terms are accurate at all times, eliminating pricing drift and the operational overhead it creates.
How It Works
Real-Time ERP Price Resolution
When a buyer views a product page or adds an item to their cart, CommerceWeave queries the connected ERP pricing engine to resolve the applicable price for that customer in real time. The query includes the customer account identifier, the specific SKU, the quantity requested, and any applicable date-based contract windows. The ERP returns the authoritative price — whether that is a contract rate, a volume tier, a promotional override, or the base list price — and CommerceWeave displays it immediately. There is no cached price data that can become stale, no batch sync that can fall behind, and no reconciliation process required. For organizations where pricing accuracy is tied directly to margin management, this architecture eliminates an entire category of operational risk.
Contract and Customer-Specific Pricing
The majority of mid-market B2B organizations maintain distinct pricing contracts for their most significant customers. These contracts typically include negotiated rates for specific product categories, volume commitments that unlock additional discounts, and time-bounded special pricing for promotions or relationship incentives. CommerceWeave does not replicate or manage these contracts — it reads them directly from the ERP contract pricing tables via the integration connector. When a buyer with a custom contract logs in, every price they see reflects their specific negotiated terms. If the account manager updates a contract rate in the ERP, the buyer sees the new rate the next time they visit the storefront, without any synchronization step required.
Volume Tier and Break Pricing
Volume-based pricing is a fundamental requirement for distribution, wholesale, and manufacturing commerce. Buyers purchasing larger quantities expect to see the applicable break price at the point of purchase, not after the order has been placed and reviewed. CommerceWeave's pricing engine requests quantity-aware pricing from the ERP, so when a buyer adjusts the quantity field on a product page or in the cart, the displayed price updates to reflect the applicable tier. The volume break thresholds and corresponding rates are defined entirely within the ERP — CommerceWeave reads and displays them but does not manage or duplicate them. This architecture ensures that pricing team changes in the ERP are reflected in the storefront immediately.
Pricing Override and Approval Workflows
Sales representatives frequently need to offer pricing that falls outside standard contract rates — a competitive discount to close a deal, a price match to retain a customer, or a short-term promotional rate for a product category. CommerceWeave supports pricing override workflows that allow sales reps to propose a custom price for a specific order or line item, route the override to a pricing manager for approval, and apply the approved rate to the order before it submits to the ERP. The override is logged against the order record for audit and reporting purposes. This workflow preserves the ERP as the system of record for final pricing while giving sales teams the flexibility they need to operate competitively.
Architecture & Integration Notes
Pricing resolution is implemented via a before-hook on the cart pricing calculation method. A policy override controls the fallback behavior when ERP pricing queries time out — defaulting to the last-known price with a visual indicator rather than blocking the buyer's session. The pricing API exposes a /price endpoint that accepts customer ID, SKU, and quantity parameters, enabling pricing lookups from mobile apps, kiosks, and partner integrations outside the storefront.
AI Copilot for Contract Pricing & ERP Price Authority
The AI copilot validates the pricing integration mapping by generating test orders for each customer pricing tier in your ERP data and comparing the resolved prices against expected values. It identifies edge cases such as customers with expired contracts, SKUs with overlapping pricing rules, and quantity thresholds that produce unexpected tier breaks — surfacing these for review before go-live.
AI Copilot — Available on Growth & Enterprise Plans
AI Copilot reduces implementation time for contract pricing & erp price authority by automatically generating field mappings, test datasets, and validation scripts based on your ERP schema — so your team can ship faster without writing repetitive configuration code.
Ready to see Contract Pricing & ERP Price Authority in action?
Book a Commerce Blueprint call and get a live walkthrough tailored to your ERP and business requirements.
Before & After CommerceWeave
| Area | Before | After CommerceWeave |
|---|---|---|
| Area 1 | Storefront prices are updated by a nightly batch sync that can fall hours behind ERP | Every price is resolved from ERP in real time at the moment of the buyer request |
| Area 2 | Contract pricing discrepancies require customer service calls and manual order corrections | Contract rates are always accurate because they come directly from ERP contract tables |
| Area 3 | Volume break pricing is not shown until after order submission | Quantity-aware pricing shows the applicable break price as the buyer adjusts quantity |
| Area 4 | Sales rep price overrides are handled via email and offline negotiation | Pricing override workflow routes proposed discounts to approval with full audit trail |
Related Features
B2B Account Portal & Role Management
Organizational hierarchies, role-based access controls, and approval workflows that turn your B2B storefront into a genuine self-service hub for buying teams of every size.
Quotes, Approvals & Order Workflows
From quote request through negotiation, approval, and order conversion — a complete B2B order workflow that replaces email chains, spreadsheets, and off-system approval processes.
Order Visibility & Fulfillment Tracking
Order status, shipment tracking, invoice access, and returns — all served from ERP data in real time, so customers never need to call for information your system already knows.
Frequently Asked Questions — Contract Pricing & ERP Price Authority
Get your tailored implementation plan.
Our Commerce Blueprint call delivers a written implementation roadmap specific to your ERP, your team, and your timeline.